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Artificial intelligence

AI agency for real estate agencies in Marbella

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Real estate agencies that have worked with Landing Agency: Lucas Fox, Kensington, Person Inmobiliaria, Olisson Club, Macenas, MG Grupo Inmobiliario, Tierra Meridiana, Max Ricart, Grandiora, Corredor Mató, Menorcasa and Stipek Farrés.

A Marbella home question should reach the agent with its reference

We configure assistants to collect and answer initial enquiries using information approved by your office. They distinguish buyers and owners, identify themselves clearly and leave unverified questions to a person. We measure appointments and errors before adding channels.

  • Replies at 23:47

    Your assistant replies straight away, by chat, WhatsApp or phone, in the language of the person writing, and proposes a viewing.

  • Your team in charge

    The assistant answers with what you teach it and hands over to a person anything it doesn't know or anything that has become a deal.

  • You know what it has brought in

    Every month we tell you how many contacts it has handled, how many viewings it has booked and how much work it has taken off your team.

Helping without inventing a home

A night-time San Pedro enquiry needs that home's details, not municipal facts

Someone sends a San Pedro Alcántara flat link at night and asks when they can view it. Another writes about an Elviria house and wants to know whether a feature is in the listing. If both receive the same generic Marbella text, the team has to establish each interest again. The risk increases when the assistant confidently answers something the catalogue cannot confirm or continues offering a reserved home.

We design the service around inventory your office maintains and rules about what may be answered. The assistant identifies home, area and reason for contact; asks what is needed to prepare a call or viewing and keeps outstanding questions. If there is no current price, status or feature, it hands over instead of inventing. An owner wishing to sell follows a different path: location and contact are gathered for an agent to review the home, without generating an automatic professional valuation. We test sample messages and calls in languages your team serves and agree when a person takes over.

1/4 Voice and chat assistant · at any hour

An initial reply on the channels you choose

We review web, telephone and messaging before connecting anything. On each channel, the assistant identifies itself, finds the reference and uses only approved listings. It can ask about viewing times if the office has defined availability; otherwise it leaves the answer to an agent. We test handover with full history so the client need not repeat the home and question after reaching a person.

2/4 Contact qualification

Buyers and owners classified by need

A buyer may give home, area, budget and preferred viewing time. An owner states where their home is, why they want to talk and how the team can reach them. Questions are agreed with you, not asked merely to collect data. A Puerto Banús enquiry is not tagged from a similar word: the reference is checked or the person is asked. An agent receives the contact reason and unresolved details.

3/4 Listings and content for your properties

Listing drafts with fact review

From catalogue photos and fields, AI can prepare descriptions for review. A person confirms location, floor area, condition, equipment and terms before publication on site or portals. The same applies to English versions. A Las Chapas house does not acquire sea views by being in a coastal town; if photos or data do not support it, the text does not claim it. We leave missing fields visible.

4/4 CRM integration and measurement

CRM connection and measurement according to real options

We check what your CRM can receive and test a complete enquiry. If it supports integration, we save home, channel, contact, question and next action; otherwise we design a verifiable agent handover. We review resolved and transferred conversations, appointments and information errors. Those facts help correct the assistant before expanding the catalogue or promising savings. The office controls when a listing changes or is removed.

The area locates each home

What the assistant should check in Marbella

The names appear in municipal sources. The assistant uses catalogue location and does not assume a home's features from its neighbourhood.

  • Centro MarbellaA central flat question keeps its reference before proposing a viewing.
  • San Pedro AlcántaraAvailability is confirmed in a current source or left pending for an agent.
  • Nueva AndalucíaFeature questions are answered from the approved listing rather than completed by intuition.
  • Puerto BanúsThe location is used only when the catalogue confirms it as the home's area.
  • Las ChapasAn owner follows property instruction questions distinct from buyer questions.
  • ElviriaAn enquiry reaches the agent with home, question and language even if it starts outside office hours.
  • CabopinoA reserved listing is not offered as available when updated status is accessible.

We already do it for agencies like yours

Real estate agencies that have worked with Landing Agency: Lucas Fox, Kensington, Person Inmobiliaria, Olisson Club, Macenas, MG Grupo Inmobiliario, Tierra Meridiana, Max Ricart, Grandiora, Corredor Mató, Menorcasa and Stipek Farrés.

  • How Corredor Mató multiplied its potential clients by five

    ×5,3

    potential clients a month, from 7 to 37

    Corredor MatóCosta Brava
    View case study of Corredor Mató
  • How Grandiora multiplied property-owner enquiries by five

    ×5

    property-owner enquiries in 12 months

    GrandioraBarcelona and the Maresme
    View case study of Grandiora
  • How MG became the first Google profile in Barcelona's uptown

    ×1,9

    visits a month from their Google profile, from 116 to 224

    MG Grupo InmobiliarioBarcelona
    View case study of MG Grupo Inmobiliario

What people say about us on Google

Unedited: these are public reviews from our Google profile. You can read them all.

5,0 out of 5, 19 reviews on Google View profile , opens in a new tab
  • ★★★★★

    An exceptional real estate marketing agency

    We are really satisfied with this agency's work. They are a young, dynamic team with a level of professionalism you notice from day one.
    CP Carles Planas5 reviews
  • ★★★★★

    Committed to results

    Working with this agency on our paid media campaigns has been a very positive experience. We have been working together for several months now and from the start they have shown a high level of professionalism and commitment to results.
    JR Jesús Rguez4 reviews
  • ★★★★★

    Winning apartment listings with Ads

    I have been investing in Ads with Landing Agency for a few months to win apartment listings. The truth is the result has been very good, and above all the follow-up from the team. 100% recommended.
    AH Arturo HernándezLocal Guide · 43 reviews

And this is how Google sums up the rest:

  • “Very serious and they monitor the work regularly.”
  • “Very good service and very good people.”
  • “We are really satisfied with this agency's work.”
Read the 19 reviews on Google, opens in a new tab
Other towns, other references

Near Marbella

If the office serves nearby municipalities, the assistant keeps each home's real locality and hands over to the responsible team:

  • Coín
  • Alhaurín el Grande
  • Fuengirola
  • Mijas
  • Estepona
  • Benalmádena
  • Alhaurín de la Torre
  • Alhaurín el Grande
  • Antequera
  • Benalmádena
  • Cártama
  • Coín
  • Estepona
  • Fuengirola
  • Nerja
  • Rincón de la Victoria
  • Ronda
  • Torremolinos
  • Torrox
  • Vélez-Málaga

Frequently asked questions about AI for estate agencies in Marbella

  • Only if it has reliable access to the home's status and authorised times. If a detail is missing, it captures the request and passes it to a person for confirmation.

  • It can use languages your team configures and tests. Information comes from the same approved listing even when language changes.

  • Yes. It introduces itself clearly and offers transfer to an agent. We review the handover before activating each channel.

  • It can gather initial details for a call, but we do not present a generated price as a professional valuation without human inspection.

  • No. We start with a scope that allows testing replies and handovers. Integration depends on what your tools actually support.

  • We limit approved sources, test difficult questions and hand over unconfirmed facts. The team reviews errors and updates the catalogue.

  • We compare handled enquiries, handovers, appointments and corrections. An assistant creating extra work is adjusted before expansion.

The Landing Agency team in the Barcelona office

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