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Artificial intelligence

AI agency for real estate agencies in Madrid

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Real estate agencies that have worked with Landing Agency: Lucas Fox, Kensington, Person Inmobiliaria, Olisson Club, Macenas, MG Grupo Inmobiliario, Tierra Meridiana, Max Ricart, Grandiora, Corredor Mató, Menorcasa and Stipek Farrés.

In Madrid the enquiry arrives on the metro and at lunchtime: someone has to answer

We build an assistant that handles calls and messages while your team is out on a viewing, with the real details of your homes and in the language of whoever writes. It puts the viewing in your calendar and each month tells you what it has brought.

  • Replies at 23:47

    Your assistant replies straight away, by chat, WhatsApp or phone, in the language of the person writing, and proposes a viewing.

  • Your team in charge

    The assistant answers with what you teach it and hands over to a person anything it doesn't know or anything that has become a deal.

  • You know what it has brought in

    Every month we tell you how many contacts it has handled, how many viewings it has booked and how much work it has taken off your team.

Customer service in Madrid, district by district

Your team cannot be in twenty-one districts at once, and the client does not wait

In a city of 3,506,730 inhabitants (INE, 2025) contacts arrive at all hours: on the commute, in the lunch break, late at night, from a portal or from WhatsApp. Your agent is on a viewing in Chamberí when an enquiry about a home in Hortaleza comes in, and whoever gets no reply writes to the next agency.

The assistant answers with the real details of your homes, asks just enough to know whether the contact buys, sells or is only looking, and passes the case to the district's agent with everything noted down. It replaces nobody: it takes off your team's day what does not sell. And if you sell abroad, the international buyer gets an answer in their language. This is how it works by district:

Centro District Questions about community costs and the state of an old building. The assistant replies with the listing and passes those asking for a viewing to the agent. Arganzuela District Enquiries from whoever buys to live near the train: how to get there, what is next door. It replies with the listing's data and books the viewing. Retiro District Whoever writes about a flat next to the park asks about floor and orientation. If the detail is not there, the assistant says so and alerts the agent. Salamanca District Discreet enquiries from owners asking for a valuation: they are answered in a careful tone and referred to the agent with the details noted down. Chamartín District Families asking about schools, plot and parking. It replies with what the listing says and passes on to the agent what is not recorded. Tetuán District Enquiries about price and journey. The assistant compares with your other homes in the neighbourhood and offers the one that fits. Chamberí District Messages from whoever saw the building on your website out of hours: they are answered and the viewing lands in the agent's calendar. Fuencarral-El Pardo District A widely spread district: the assistant asks for the area and passes each contact to the agent who knows Mirasierra or La Paz. Moncloa-Aravaca District Enquiries in Spanish and in English about homes in Aravaca: the assistant replies in the language of whoever writes. Latina District Contacts who call during the lunch break: they are attended at once and the agent sees the list on returning. Carabanchel District Each contact answers a few simple questions: what they look for, budget, timing and whether they sell. The urgent ones go to the agent first. Usera District Questions about a first home and about costs. The assistant reports what is in the listing and does not promise what it does not know. Puente de Vallecas District Weekend messages: the assistant answers, books viewings and on Monday the team starts the day with an orderly list. Moratalaz District Owners who call to find out what their home is worth: the assistant collects the property's details and alerts the agent. Ciudad Lineal District Whoever asks about a house with a garden gets different questions from whoever asks about a block flat. The assistant tells them apart. Hortaleza District Enquiries about a new development: phases and available homes that you confirm. The assistant does not make up data. Villaverde District The local buyer writes late in the day. The assistant answers and the agent receives the contact already qualified. Villa de Vallecas District New-build questions in the Ensanche: the assistant replies with the development's listing and books the viewing with the agent. Vicálvaro District Contacts from El Cañaveral and Valdebernardo, tagged in the CRM by neighbourhood and type of home from the first message. San Blas-Canillejas District Whoever asks about a flat in Simancas or Canillejas gets an answer at night. In the morning, the agent already knows who it is. Barajas District Enquiries from whoever arrives from abroad and writes in English. The assistant replies in their language and notes the viewing.
1/4 Voice and chat assistant · at any hour

The enquiry at ten at night is answered at ten

We build an assistant that attends the calls and messages from your website, WhatsApp and the portals when your team is on a viewing or has already left. It answers with the real details of your homes, in the language of whoever writes, and puts the appointment in your calendar.

2/4 Contact qualification

You know who buys, who sells and who is only looking, by district

Each contact gets a few simple questions: what they look for, with what budget, for when and whether they have a home to sell. The assistant tags them in your CRM with the district and alerts the right agent, with the urgent ones first.

3/4 Listings and content for your properties

From the Salamanca penthouse to the Vallecas flat, the listing ready in several languages

With your data and your photos we prepare each property's description in Spanish, English and whichever languages you need, in your brand's tone. Your team reviews it and publishes it on your website and the portals in minutes.

4/4 CRM integration and measurement

Everything stays in your CRM and each month you see what it has brought

The assistant logs every conversation, every tag and every viewing in your CRM, so nothing gets lost. Every month we tell you how many contacts it has handled outside office hours, how many viewings it has booked and which ones ended in a deal.

We already do it for agencies like yours

Real estate agencies that have worked with Landing Agency: Lucas Fox, Kensington, Person Inmobiliaria, Olisson Club, Macenas, MG Grupo Inmobiliario, Tierra Meridiana, Max Ricart, Grandiora, Corredor Mató, Menorcasa and Stipek Farrés.

  • How Corredor Mató multiplied its potential clients by five

    ×5,3

    potential clients a month, from 7 to 37

    Corredor MatóCosta Brava
    View case study of Corredor Mató
  • How Grandiora multiplied property-owner enquiries by five

    ×5

    property-owner enquiries in 12 months

    GrandioraBarcelona and the Maresme
    View case study of Grandiora
  • How MG became the first Google profile in Barcelona's uptown

    ×1,9

    visits a month from their Google profile, from 116 to 224

    MG Grupo InmobiliarioBarcelona
    View case study of MG Grupo Inmobiliario

What people say about us on Google

Unedited: these are public reviews from our Google profile. You can read them all.

5,0 out of 5, 19 reviews on Google View profile , opens in a new tab
  • ★★★★★

    An exceptional real estate marketing agency

    We are really satisfied with this agency's work. They are a young, dynamic team with a level of professionalism you notice from day one.
    CP Carles Planas5 reviews
  • ★★★★★

    Committed to results

    Working with this agency on our paid media campaigns has been a very positive experience. We have been working together for several months now and from the start they have shown a high level of professionalism and commitment to results.
    JR Jesús Rguez4 reviews
  • ★★★★★

    Winning apartment listings with Ads

    I have been investing in Ads with Landing Agency for a few months to win apartment listings. The truth is the result has been very good, and above all the follow-up from the team. 100% recommended.
    AH Arturo HernándezLocal Guide · 43 reviews

And this is how Google sums up the rest:

  • “Very serious and they monitor the work regularly.”
  • “Very good service and very good people.”
  • “We are really satisfied with this agency's work.”
Read the 19 reviews on Google, opens in a new tab
Around the capital

Near Madrid

If your agency also handles enquiries from Pozuelo, Alcorcón or Getafe, the assistant receives them just like those from Madrid and passes them to each city's agent. Each one has its own page:

  • Pozuelo de Alarcón
  • Leganés
  • Coslada
  • Alcorcón
  • Getafe
  • Alcobendas

Frequently asked questions about AI for estate agencies in Madrid

  • Yes, if it shares its calendar. It proposes free slots, notes the viewing and the agent sees it on their phone, without back-and-forth calls.

  • With an alert on their phone with what the client said, which home they are looking at and what they ask. The agent decides whether to reply on leaving or sooner.

  • What you already have in the CRM: price, square metres, bedrooms, district and status. The more up to date it is, the more accurate its answers.

  • Also by phone. It handles calls, your website chat and WhatsApp, and everything is noted in your CRM.

  • It is prepared with your brand's tone and the first conversations are reviewed with you. If something does not sound like your agency, it is corrected before going on.

  • It only uses the data in your CRM. When it does not know something, it says so naturally and alerts the agent, instead of making up an answer.

The Landing Agency team in the Barcelona office

Let no client
be left waiting

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